Support: Domain

Connect A Domain

How to Connect a Custom Domain to a SiteSwan Website

Any custom domain name can be pointed to a SiteSwan website. You can use a custom domain like "" or "" for your site. This process may vary slightly depending on the domain registrar associated with the domain, and it's best to contact the domain registrar itself for further assistance.

Here's how, using as our example:

Purchase the domain name from a registrar such as, for example. This can be done for about $10/year.


Log in to your account and go "My Products" then look for the section titled "Domains" and click the "Manage" button next to it. 
Manage domains


From the "My Domains" page, find the domain name you want to manage. Click the gear icon in the top right, and click "Manage DNS".
My domains

From the DNS Management page, click the "Edit Record" button (pencil icon) to change your CNAME Record on the line that reads "www" in the "Name" column.
Dns management

Change the "Points To" value to and click "Save."

(Copy and paste, or type - Do not use your actual domain name)
Cname record

Scroll to the bottom of the DNS Management page, to the "Forwarding" section, and next to "Domain", click "Add"
Add forwarding


Type the domain you are using, but with "www." in front of the domain. This is a necessary step to ensure the site always loads with the www prefix. For the "Forward Type", choose "Permanent (301)". For the "Settings" choose "Forward Only" and be sure to check the box to "Update Nameservers and DNS settings to support this change". Then click "Save"
Add forwarding2


On your SiteSwan site, enter the domain name on your Settings tab and click the "Save All" button. It will then take up to 72 hours for the change to fully take place.
Domain name

NOTE: You do not need to change your domain's nameservers, only the CNAME Record and Domain Forwarding. You also do not need to purchase any hosting services for the domain.